CL&P Outage Map and Power Status

Open the Official CL&P Outage Map

CL&P is an older utility name that customers may still use when searching for outage information. To avoid unofficial status pages, begin with the utility’s verified website rather than a general map or a search result that only repeats outage reports.

1. Open {site}.
2. Look for an outage, emergency, or power-status section.
3. Select the link labeled for the outage map or outage center.
4. Check that the page keeps the utility’s name and branding as you move to the map.

The official page is the best starting point for the CL&P outage map because its information comes from the utility’s outage system. A third-party page may be delayed, incomplete, or based only on user reports.

Search terms such as clp outage map, clp power outage map, or clpmap outage map may produce several results. Do not assume the first map is official. Start from the verified utility site and follow its outage link instead.

Check an Outage Near Your Address

Once the map opens, use its location search if one is available. Enter the service address where the power is out. Use the full street name, town or city, and ZIP code when requested. The service location matters more than your current phone location if you are checking power at home from somewhere else.

If the address is not accepted, check the spelling, remove an apartment or unit number, and try the main street address. You can also move and zoom the map to the correct neighborhood. Do not post your full address on an unofficial outage-reporting page.

Select the marker, shaded area, or outage entry nearest the service location. The details may show:

• Whether an outage has been reported in that area.
• An approximate number of customers affected.
• The time the outage was recorded or last updated.
• A cause, crew status, or restoration estimate when available.

A nearby marker does not always confirm that your exact address is included. If your property has no power but the map shows no matching event, report the outage through an official channel.

Understand the Map Status and Symbols

Outage maps often group incidents when you view a large area. Zooming in may separate one large symbol into several local markers. Marker color, size, or shading may represent the number of affected customers or the stage of the utility’s response. Use the map legend for the current meaning because symbols can change.

A reported outage means the utility has received or detected information about a loss of service. An affected-customer count is an estimate for the mapped event, not a list of individual addresses. Counts can rise or fall as reports are confirmed, outages are combined, or some customers regain service.

A restoration estimate is the utility’s current assessment, not a guarantee. Weather, damaged equipment, blocked access, and additional faults can change it. A crew-status message may show that the problem is being assessed, assigned, or repaired, but it does not establish an exact completion time.

Check the update timestamp before relying on the displayed CLP outage status. Refresh the official page if the information appears old. The same caution applies when searching for CL&P outage status, CLPMap status, or a CL&P power outage map.

Report a Power Outage

Do not assume that a map marker has reported your specific service location. Use the utility’s official outage-reporting option if your power is out. Open {site}, go to the outage or emergency section, and choose the available reporting method.

Have the service address ready. The reporting system may also ask for the name associated with the service, an account identifier, or contact information. If you do not have an account identifier, look for an option that identifies the location another way. Do not enter account information on a third-party map.

Report a new outage even if neighboring properties already appear on the map. If only your home is affected, first check the breaker panel from a safe, dry location. Do not touch damaged equipment, remove a meter, or approach utility lines.

What to Do If the Map Does Not Load

The map may fail because of weak mobile service, a stalled browser, blocked location access, or heavy demand. Try these steps:

• Reload the page once and allow extra time for the map layer to appear.
• Close other browser tabs or apps that are using data.
• Turn off a content blocker for the official page, then reload it.
• Try a different browser or switch between mobile data and a safe Wi-Fi connection.
• Search by service address instead of using the phone’s location.
• Use the simpler outage list or status summary if the official site offers one.

With limited mobile internet, avoid repeatedly loading the full map. Use an official text-based status page, outage-reporting form, automated utility contact channel, or service alert already available on your device. Save the service address and account identifier offline before severe weather if you can.

If the map loads but appears unchanged, check its timestamp. Repeated refreshing will not make field information arrive sooner.

Get Help During an Outage

Contact utility support when your outage is not shown, your address cannot be reported, the displayed status has not changed for an extended period, or power returns to nearby properties but not yours. Explain whether the whole property is without power, whether neighbors are affected, and whether you noticed a flash, sound, or damaged equipment from a safe distance.

Treat fallen or low wires, sparking equipment, smoke, fire, or a person touching electrical equipment as an emergency. Stay well away, keep other people and pets back, and contact emergency services and the utility through their official emergency channels. Never touch a wire or anything in contact with it, and do not drive over it.

If someone depends on powered medical equipment, follow the person’s emergency backup plan and seek emergency help when needed. The outage map is an information tool; it is not a substitute for emergency assistance.