My Service Support

Changing Your iCloud Password: Step-by-Step

Updated 2026-08-21 · 1128 words

To change your iCloud password, open Apple Account settings on a trusted Apple device or sign in through {site}, then choose the password option and follow the verification prompts. Your iCloud password is the same password used for your Apple Account, formerly called an Apple ID.

Where do I change my iCloud password?

Use only Apple’s official account settings. If you are already signed in on an iPhone, iPad, or Mac, changing your iCloud password in the device settings is usually the most direct method because Apple can verify you with the device passcode.

To start on the web, open {site}, choose the option for managing or signing in to an Apple Account, and look under sign-in and security settings for Password. Apple may ask for a trusted-device confirmation, a verification code, or other account information before allowing the change.

A trusted device is an iPhone, iPad, or Mac that is already signed in to your Apple Account and can receive Apple verification prompts.

How do I change my iCloud password on an iPhone or iPad?

On an iPhone or iPad where your Apple Account is already signed in:

  1. Open Settings.
  2. Tap your name at the top of the screen.
  3. Tap Sign-In & Security.
  4. Tap Change Password.
  5. Enter the iPhone or iPad passcode if requested.
  6. Enter the new password twice.
  7. Tap Change and complete any additional Apple verification prompt.

The menu wording can differ on devices with older software. If Sign-In & Security is not shown, look for Password & Security, then select the password-changing option.

Choose a password that meets the rules displayed on the screen. Do not reuse a password from email, banking, or another important account. Store the new password in a password manager or another secure place you control.

How do I change my iCloud password on a Mac or PC?

On a Mac that is already signed in to your Apple Account:

  1. Open the Apple menu and select System Settings.
  2. Select your name in the sidebar.
  3. Select Sign-In & Security.
  4. Select Change Password.
  5. Enter the Mac login password if Apple asks for it.
  6. Enter and confirm the new Apple Account password.
  7. Finish any verification shown on the screen.

On an older version of macOS, open System Preferences, select Apple ID, and look under Password & Security.

On a Windows PC with iCloud for Windows installed:

  1. Open iCloud for Windows.
  2. Open the account details or Apple Account management option shown in the app.
  3. If Apple opens account management in a browser, sign in through the official Apple page.
  4. Open Sign-In & Security, select Password, and follow the verification steps.

If iCloud for Windows does not show an account-management option, use Apple’s official account page in a browser. Never enter the password into software, a message, or an email form that claims it can change Apple credentials for you.

How can I change my iCloud password if I forgot the current password?

If the Apple Account is still signed in on a trusted iPhone, iPad, or Mac, try the device steps first. Apple may let you verify your identity with the device passcode instead of the forgotten password.

If no trusted device is available:

  1. Go to Apple’s official account recovery service from the Apple sign-in screen.
  2. Choose Forgot Password or the equivalent recovery option.
  3. Enter the email address or phone number associated with the Apple Account.
  4. Complete the identity checks Apple presents.
  5. Create a new password when Apple allows the reset.

Account recovery is Apple’s identity-check process for people who cannot reset a password with a trusted device or trusted phone number. Follow only the instructions displayed by Apple. Support representatives cannot bypass Apple’s identity checks or reveal an existing password.

What happens after changing an iCloud password?

After changing an iCloud password, some Apple services and devices may ask for the new password. A device that remains signed in may still display a verification prompt when it next connects to iCloud or uses a protected feature.

Check the following places:

  • iCloud services on each iPhone, iPad, Mac, or Windows PC.
  • Messages and FaceTime if either service reports an account error.
  • Mail apps that access iCloud Mail.
  • Apple services on devices that were offline during the password change.
  • Any browser where the Apple Account session has ended.

Two-factor authentication is an extra identity check that uses a trusted device or trusted phone number in addition to the password. A verification code after the change does not mean the new password failed; enter the code only in an Apple sign-in screen that you opened yourself.

Why is my new iCloud password not accepted?

If Apple rejects the new password, read the on-screen requirement carefully. The password may be too weak, may not match the confirmation entry, or may be too similar to a password associated with the account.

  • Type both entries again instead of relying on autofill.
  • Check capitalization and make sure the keyboard is using the expected language.
  • Create a different password that satisfies every rule displayed by Apple.
  • Restart Settings, System Settings, iCloud for Windows, or the browser if the page stops responding.
  • Try a stable internet connection if the page does not load or repeatedly times out.

If the old password works but the new one does not, wait for the change screen to confirm completion before signing in elsewhere. Repeating several reset attempts at once can make it harder to tell which password Apple accepted.

What should I do if the Apple verification code never arrives?

On the verification screen, look for an option to resend the code or use another trusted phone number. Also check every trusted Apple device because the code may appear as a device notification instead of a text message.

  • Confirm that the trusted phone number shown by Apple is recognizable.
  • Make sure the phone has cellular service and can receive messages or calls.
  • Turn off Focus settings temporarily if trusted-device alerts are hidden.
  • Check that the trusted device is connected to the internet.
  • Do not share a verification code with anyone who contacts you unexpectedly.

If you no longer control any trusted number or device, return to Apple’s recovery options rather than repeatedly guessing codes.

How do I contact Apple Support when the password change fails?

Use the official Apple Support app, Apple’s support section, or the support option presented during account recovery. Select Apple Account, password, sign-in, or account security as the issue so the request reaches the appropriate help path.

Before contacting support, have the Apple Account email address or phone number ready, along with access to any trusted device. Never send a password, device passcode, recovery key, or two-factor verification code in a message. Apple Support can explain the official recovery process, but it cannot provide the old password or remove required identity checks.