My Service Support

Bank of America Fraud Department Phone Number

Updated 2026-08-25 · 1130 words

For the verified Bank of America fraud department phone number, use the contact block on this page or the number printed on the back of the affected card. Call Bank of America immediately if you see suspicious activity, but never give a caller your password, PIN, one-time code, or full account number.

What is the official Bank of America fraud department phone number?

The verified contact block above this article provides the current Bank of America fraud department phone number. Use it to report or investigate activity you do not recognize on an affected Bank of America account.

People searching for a “bank america fraud department phone number,” “phone number bank of america fraud department,” or “fraud department bank of america phone number” are usually trying to reach the same type of support. The correct contact can still depend on whether the problem involves a credit card, debit card, deposit account, or another Bank of America service.

Before calling, compare the displayed contact with an independent official source, such as the number on the back of your card or the contact information shown after you sign in. Do not use a number supplied in an unexpected text, email, search advertisement, or incoming call.

Which Bank of America fraud contact should I choose?

Choose the Bank of America fraud department contact that matches the affected account:

  • For suspicious card activity, call the number printed on the back of that card. This is the safest Bank of America card fraud phone number because it identifies the relevant card service.
  • For an unauthorized transaction in a checking or savings account, use the verified contact block or the contact option shown inside your signed-in account.
  • For a lost or stolen card, use the card controls in the official app or online account, then contact Bank of America through an independently verified channel.
  • For suspicious activity involving another Bank of America service, open the company’s official website and use its fraud or contact section to find the contact assigned to that account type.

A general Bank of America fraud phone number may help route a report, but the number on the affected card or inside the signed-in account is often the clearest starting point. If you need to call the Bank of America fraud department, explain which account type and transaction are involved without stating sensitive credentials.

What should I have ready before calling Bank of America about fraud?

Gather enough information to identify the account and disputed activity without preparing sensitive sign-in credentials. Bank of America may need to verify your identity through its own process.

  • Your name and current contact information.
  • The type of affected account and only the last few digits of the card or account identifier.
  • The merchant or transaction description exactly as displayed.
  • The transaction date, posting status, and amount shown in your records.
  • The date and time you first noticed the activity.
  • Details about whether the card is still in your possession.
  • Any relevant alert, message, or case reference visible in an official Bank of America channel.
  • A government-issued identification document in case an official verification process requires it.

Do not send or read out your password, PIN, one-time security code, or full account number in response to an unsolicited contact.

What should I do if my Bank of America card is lost or compromised?

If a Bank of America card is missing or may be compromised, act before waiting for a return call:

  1. Sign in through the official Bank of America app or begin at the company’s official website.
  2. Open the controls for the affected card and use the available lock control, if shown.
  3. Review recent pending and posted transactions.
  4. Write down the details of anything you do not recognize.
  5. Use the number on the back of another copy of the card, the verified contact block, or the contact option inside the signed-in account.
  6. Follow only the protective steps Bank of America provides for the specific card and account.

Locking a card can reduce immediate risk, but it is not the same as reporting unauthorized activity. Contact Bank of America so the bank can review the account and provide the applicable next steps.

How do I report Bank of America fraud online or in the app?

Use only the official Bank of America site or app. Never sign in through a link in an unexpected fraud alert.

  1. Open the official service directly and sign in using your normal method.
  2. Select the affected account.
  3. Locate the suspicious transaction in recent activity.
  4. Open the transaction details and look for an option to report a problem, dispute activity, or get help.
  5. Enter only the information requested inside the authenticated Bank of America session.
  6. Save any confirmation or reference information displayed after submission.

If no reporting option appears, the transaction is still changing status, or the account cannot be accessed, use an independently verified Bank of America unauthorized transaction phone number instead. Do not share login credentials with anyone offering to submit the report for you.

What if I cannot reach the Bank of America fraud department?

If you cannot reach the Bank of America fraud department, protect access to the account while trying another official channel.

  • Use the official app or signed-in account to lock an affected card, if that control is available.
  • Use secure messaging or the contact options displayed after sign-in.
  • Try the number printed on the back of the affected card.
  • Visit a Bank of America financial center if in-person help is appropriate and available.
  • Continue reviewing account activity and record new suspicious transactions.
  • Change a reused or exposed password through the official sign-in process.

Do not guess at alternate phone numbers from forums or social posts. Bank of America fraud contact details should come from the verified block, the card, the signed-in account, or another official Bank of America source.

How can I avoid Bank of America fraud department impersonation scams?

Caller ID can be spoofed, meaning a scammer can make an incoming call appear to come from Bank of America. A familiar name or number on the screen does not prove who is calling.

  • Be suspicious of pressure to act immediately, move money, install software, or ignore account warnings.
  • Never provide a password, PIN, one-time code, or full account number to an unexpected caller or message sender.
  • Do not open a sign-in link supplied in a fraud alert; open the official app or site yourself.
  • End the contact and independently call the number on the back of the card or the verified number shown on this page.
  • Check the same transaction inside your signed-in account before accepting claims made by a caller.

Searches such as “bank america fraud phone number” and “bank of america fraud department phone number” can produce advertisements or copied listings. Confirm the source independently before calling any result.