Amazon Parcel Tracking and Delivery Status

How to Track an Amazon Parcel

For Amazon parcel tracking, have the email address or mobile number connected to the account ready. If the order contains several parcels, identify the specific item you need before opening the tracking details.

1. Open {site} or the official Amazon app and sign in.
2. Select Your Orders. In the app, this is usually available from the account or profile area.
3. Find the correct order. Check the item name, delivery address, and order date so you do not open a similar order.
4. Select Track Package beside the item. Amazon will show the latest status, delivery estimate, and available shipment events.

One order may be divided into separate shipments. Each parcel can have its own tracking history and delivery date, so review every Track Package option shown under the order.

If Track Package is missing, the order may not have shipped yet, tracking may not have been added, or the item may use a delivery method with limited scan information. Open the order details and check for a shipment notice or seller message.

Track a Parcel Without Signing In

A recipient may be able to view official tracking without account access when the sender shares Amazon’s tracking link. Open only the exact link supplied in the shipment message or by the sender. A shared view may reveal fewer order details than the signed-in account.

If Amazon Shipping is handling a parcel from another retailer, its official tracking page can accept an Amazon Shipping tracking identifier. Use {site} to reach Amazon’s help or tracking area rather than searching for an unofficial tracker.

A tracking number from another carrier normally needs to be checked through that carrier’s official service. An Amazon order number is not the same as a carrier tracking number and should not be entered into unrelated tracking pages.

If no shared link or usable tracking identifier is available, the person whose account contains the order must sign in and open Your Orders. Ask the sender to share the official tracking view rather than sharing account credentials.

What Each Tracking Status Means

• Shipped means the parcel has left the fulfillment stage or has been handed into the delivery network. Detailed movement may not appear until its first scan.
• In transit means the parcel is moving between facilities or toward the local delivery area. Several scans can appear, and gaps between them are possible.
• Out for delivery means the parcel has been loaded for a delivery attempt. It does not mean that delivery has already occurred.
• Delivered means the driver or carrier recorded the parcel as left at the destination or accepted by someone there. The tracking details may name a location or show a delivery photo when available.
• Delayed means the previous estimate may no longer apply. Read the newest tracking event for an updated date or instructions.
• Delivery attempted means the driver could not complete delivery. Possible reasons include an inaccessible entrance, missing access information, no secure place, or a required recipient being unavailable.
• Undeliverable or returning means delivery could not be completed and the parcel may be going back to the sender. Open the order details for the next available action.

When Tracking Has Not Updated

A missing scan does not always mean the parcel has stopped moving. Amazon explains that the first scan may occur only after a parcel reaches a regional facility, and in some cases the first visible scan may not appear until delivery.

First, confirm that you are viewing the correct parcel within the order. Then compare the latest event with the current delivery estimate. Check recent email, text, app, and account notifications for a revised date or delivery exception.

If a carrier name and tracking identifier appear, use the official carrier option provided in the order details. Do not treat an unfamiliar third-party tracking page as an Amazon service, and do not give it your Amazon password.

When the estimated date has passed or Amazon says the parcel may be lost, return to Your Orders, open the affected shipment, and use the problem or help option shown there. For a marketplace order, Amazon may direct you to contact the seller through the order page.

Parcel Marked Delivered but Not Found

Read the complete delivery event before reporting the parcel. Check the delivery photo when one is available and look at the location named in the tracking details.

• Check the mailbox, porch, garage, side or back entrance, reception desk, parcel room, and other places where deliveries are normally left.
• Look for an attempted-delivery notice.
• Ask household members, neighbors, building staff, or anyone else who may have accepted it.
• Confirm that the delivery address on the order is correct.
• Check every parcel in the order because items may have arrived separately.

Amazon notes that a parcel can occasionally be scanned as delivered before it is located by the recipient. Follow any waiting guidance displayed for that specific order. If it still cannot be found after that period, open Your Orders, select the parcel, and choose the available option for a missing delivery or order problem. Complete the prompts so Amazon can route the report correctly.

Get Help With an Amazon Delivery

Start from the affected order because this connects support with the correct shipment. In Your Orders, open the parcel and select the available delivery-help, problem, or customer-service option. Choose the description that most closely matches the issue, such as tracking not updating, delivery attempted, or parcel marked delivered but missing.

Amazon may offer guided self-service, messaging, or another contact method after you select the issue. Available choices can depend on the order and delivery stage.

If another retailer sent the parcel through Amazon Shipping, contact that retailer or sender for missing, damaged, or unresolved deliveries unless the official tracking page directs you otherwise. Give support the order or tracking identifier, latest status, delivery address, and the checks you have already completed. Never post those details publicly.