John Hancock Retirement Services

Log into the John Hancock services and retirement plans and know your options by accessing www.mylife.jhrps.com. This is a privilege that other people tend to overlook. With 24-hour access, you can manage your account using your user details or your social security code. After accessing your personal account, alter the default username because it will become unusable. Keep in mind that for this process, you cannot use the social security code that you have provided.


Create an account today if you are not yet a member. You can view your retirement plan after you have obtained user identification at John Hancock by accessing mylife.jhrps.com. The process is  simple and effortless, so make the most of a retirement arrangement today. Register for a valid account now. 

Getting Started with Your Own Mylife.Jhrps Retirement Plan

You can find a blue link on the log in screen labeled with register now and begin the process of your plan. A username and passcode must be provided by new users to enable your access. Input the number of your social security as well as your birth date on the provided space. To go forward with the process, click the continue button.

Do not use the dash key during the input of your own social security code. Using your own social security code for signing in will be rejected, particularly if you have entered the portal and have set up a user account in the past. Make use of the user details that you have provided instead. You can use the same password that you have set up or reset or change it whenever you want.

Ask for technical assistance relating on your own account by online mail through Webmaster@JHaNCOCKRPS.com. To have the fastest assistance and be attended to any issues, please include the following details:

  • Complete Name
  • Name of plan or company
  • The problem or issue
  • The browser name including its version that you used when visiting the site
  • The operating system of your computer
  • Screenshots of the error
  • Do not provide any information that you considered private including your own social security code.

A retirement plan is evident in its benefits. With the nonstop innovation in developing new products and excellent provisions, John Hancock retirement services have achieved this with a set of core values. The outcome is always the priority including smartly invested and allocated robust assets. This is due to the flexibility, fairness and having been built on a firm principle. Manage your own my life JHRPS account by signing in and accessing your retirement services plan at any given time. You may also access through the members portal and browse the services for retirement plan.

John Hancock Retirement Services

You may reset or change your passcode and PIN through the speech response system by dialing 1-800-294-3575. Customer representative assistance is available from 8 AM until 10 PM Eastern Time during Mondays through Fridays.